Returns & Exchanges

Uncomfortable underwear ruins your day. And so do returns. At Uwila Warrior, we’re taking the pain out of both...

Uwila Warrior will only accept returned items that are unworn, unwashed and with tags still on. If we receive returns that are clearly worn/washed or missing tags, we will mail them back to you and you will not be refunded for your purchase. We accept returns/exchanges within 30 days of when the customer receives the item.

Returns & Exchanges

Uncomfortable underwear ruins your day. And so do annoying returns. At Uwila Warrior, we’re all about making your life easier. 

If you are dissatisfied with your purchase, please return your unworn, unwashed, undamaged underwear in their original packaging within 30 days of purchase. Due to sanitary concerns, we cannot accept underwear that has been tried on or removed from their packaging. 

But don’t worry, with our Perfect Fit Promise, you’re sure to find the appropriate size the first time you buy.

To issue a return or an exchange, please visit our returns page where you can create a pre-paid shipping label and notify us of your Uwila Warrior return. If you have further questions, feel free to email our team at warriors@uwilawarrior.com.

The Perfect Fit Promise

If you don’t love your first pair of Uwila Warrior underwear, we’ll send you a different size or style of a similar price point, free of charge, or issue you a refund. Plus, you can keep your first pair. That’s how confident we are that you are going to love your new pair.

Shipping

Do you ship outside of the US? 

At this time we only ship inside of the continental United States. We hope to offer international shipping soon so check back for updates!

How will my order ship? 

For standard shipping, orders will ship via USPS. We do offer expedited shipping with UPS for faster delivery times.

When will my order ship? 

Orders typically ship the next business day (but not always so please be patient with us if it doesn’t!). 

When will my order arrive? 

Orders shipped by USPS typically arrive 2-6 business days after shipping. You can check on tracking info in your account.

What is the cost of shipping? 

Orders over $75 ship free! Shipping via USPS or UPS is calculated at time of check out based on your location and the weight of the product.

Is gift wrapping available? 

Not at this time, but we have plans so stay tuned as the holidays approach.